Remote Deployment Considerations

Review the following before using Agent Deployment:

• Agent Deployment requires installation files that you can install on the Arcserve Backup server. This approach eliminates the need to provide the Arcserve Backup installation media when you run Agent Deployment. Agent Deployment requires approximately 1.3 GB of hard disk space and can significantly increase the length of time required to install Arcserve Backup. To eliminate the need to provide the installation media, you must explicitly select Agent Deployment Setup Files when you install Arcserve Backup.
• Do not use Agent Deployment to install the Agent for Microsoft Exchange Server on Exchange Client Access Servers and Hub Transport Servers.
• Agent Deployment requires that you specify the host names of the target systems. Arcserve Backup does not support specifying IP addresses when deploying agents to remote systems.
• Agent Deployment installs agents using their default installation path. For example, Agent Deployment installs or upgrades the Client Agent for Windows in this path (x86 systems):

C:\Program Files\CA\ARCserve Backup Client Agent for Windows

• You must log into your computer with an account that has administrative privileges to deploy agents to remote computers.
• Verify that the administrative share on the remote computers (for example, C$, Admin$, and so on) is accessible from the server that pushes the agents.
• Verify that the firewall exception rule for File and Printing Service on the remote computers is enabled. This task is required on Windows Server 2008 systems because, by default, Windows Server 2008 firewall policy blocks File and Printing Service communication.
• To prevent the Windows firewall from blocking File and Print Sharing communication, use Domain level group policy to enable an exception to File and Print Sharing communication on all servers in your backup environment.
• On Windows XP systems, follow these steps to disable simple file sharing and verify that you can install agents on remote computers successfully:

1. Log into the remote Windows XP computer.
2. Double-click My Computer on the desktop.
3. Click Folder Options on the Tools menu.
4. Click the View tab.
5. Locate Use simple file sharing (recommended).
6. Clear the check box next to Use simple file sharing (recommended), and click OK.