Start and Stop Servers and Services from the DOS Prompt
To start or stop the Arcserve Backup services using the command line, do the following:
- Start the Windows command line.
- After the command line opens, enter one of the following commands: NET START [enginename] or NET STOP [enginename] and substitute one of the following for [enginename]:
- CASJobEngine: Job Engine
- CASTapeEngine: Tape Engine
- CASDbEngine: Database Engine
- CASMessageEngine: Message Engine
- CASDiscovery: Discovery Service
- CasSvcControlSvr: Service Controller
- CasUnivDomainSvr: Domain Server
- CASportmap: CA Remote Procedure call server
- "Alert Notification Server": Alert service
Note: For this service, you must provide quotation marks.
- Repeat the previous step for each Arcserve Backup Server component.
Important! If you manually stop and restart the CA Remote Procedure Call service (CASportmap) using the Command Line (or the Computer Management console), the service cannot communicate with its port assignments properly. This can prevent a user account with caroot equivalence from logging in to the Arcserve Backup domain. To remedy the inability to log in to the Arcserve Backup domain, run the cstop command and then run the cstart command. This enables the service to communicate properly and lets the user account with caroot equivalence log in to the Arcserve Backup domain.