Types of Errors Reported

The following statistical information is recorded in the database:

• Media Errors--Indicates data corruption occurred on the media preventing the read or write operation from successfully completing.
• Soft Read Errors--An error occurred while reading the media. Arcserve Backup attempted to correct the problem in real-time. A higher number of soft read errors indicate possible defective media. Media should be replaced for any future backups.

• Soft Write Errors--A write error occurred during the backup. Arcserve Backup is correcting the media problem in real time. A high number of soft write errors indicates the media should be replaced for future backups. Make sure the drive heads are cleaned after the current backup session is completed.