Reset Microsoft Exchange Server User Passwords After Recovering the Active Directory

Arcserve Backup lets you recover the Active Directory on domain controller servers. Although the Active Directory contains data that relates to Windows user accounts, Windows does not store the passwords for user accounts in the Active Directory. As such, the Active Directory recovery process does not let you restore user passwords. Use the following guidelines for resetting user passwords after you recover the Active Directory:

• If the user account was present in the Active Directory before recovered the Active Directory, you do not need to reset the password for the user account.
• If the user account was not present in the Active Directory (for example, deleted), you must reset the password for the user account.