Tape Engine Message Log Options

The following lists describe tape engine message log options:

• Level--If you keep the default (Summary), you do not need to specify any other options. The available values are:
  • None--No information is logged. Tape Engine logging is halted and the Tape Engine Log does not appear in the Job Status Manager.
  • Summary--(default) Logs critical messages and reduces the size of the tape log by excluding unnecessary information. For this option, the Tape.log is present in the Job Status Manager. The Tape.log file, by default, is generated and stored in the Arcserve Backup\Log folder. If the log path needs to be changed, you can do so by creating an alternate log path entry in the registry file. For more information on creating an alternate log path entry, see Alternate Path to the Tape Engine Log.
  • Detail--This option logs all commands sent to the attached backup devices by Arcserve Backup. Reads/Writes and Test Unit Ready commands are excluded. Tape Engine specific information, which may be used by Arcserve Support to help troubleshoot backup and restore issues, is also logged. The Tape.log file, by default, is generated and stored in the Arcserve Backup\Log folder. If the log path needs to be changed, you can do so by creating an alternate log path entry in the registry file.

  The Tape.log file for this option can be viewed in the Job Status Manager by accessing the Tape Log tab.

  • Detail with Read/Writes--Logs all commands sent to attached backup devices by Arcserve Backup. Unlike the “Detail” option, this option includes Reads/Writes and Test Unit Ready commands. Tape Engine specific information, which may be used by Arcserve Support to help troubleshoot backup and restore issues, is also logged. The Tape.log file, by default, is generated and stored in the Arcserve Backup\Log folder. If the log path needs to be changed, you can do so by creating an alternate log path entry in the registry file.
  • For more information on creating an alternate log path entry, see Alternate Path to the Tape Engine Log. The Tape.log file for this option can be viewed in the Job Status Manager by accessing the Tape Log tab.

  Note: You may incur a potentially large log file size due to the Read/Write capability. The Read/Write logging may impede performance on the machine.

• Output--If you specified either “Summary,” “Detail," or “Detail with Reads/Writes," you can define where you want the messages sent. Specify one of the following:
  • Both Screen and File--The messages are recorded in the Tape Engine Log as well as to a DOS box (the Tape Engine Message window).
  • Screen Only--The messages are sent to the Tape Engine Message window only.
  • File Only--(default) The messages are recorded in the Tape Engine log only. You can view the Tape Engine log in the Job Status Manager.

Important! If you select either option, Both Screen and File or Screen Only, you must configure the Arcserve Tape Engine service such that it can interact with your desktop and display the contents of the tape log in a DOS window. For more information, refer to the section Enable Interaction with the Desktop.