"Branch name already exists" error occurred

During full synchronization of data from the branch site to the central site, you receive the following warning message:

"Branch name [name of branch] already exists in the Central Primary Server. The following name [name of branch_1] is suggested to be used as the new Branch name. Do you want to continue with the new Branch name?"

Reason

• You inadvertently assigned a duplicate branch site name.
• You tried to reinstall Global Dashboard from the branch site and then attempted a full data synchronization to the old central site.

Action

• Assign a different name to the duplicate branch site name.
• At the central site, open the Central Manager UI and delete the duplicate branch site name that was registered earlier. For more information about deleting branch names, see Understanding Central Manager.
• At the branch site, click No in the warning message and manually initiate a full data synchronization again by clicking 'Synchronize' button in Branch Manager UI. For more information, see Manually Synchronize Data.