Stop and Start Individual Services Using the Command Line

Circumstances may arise that require you to stop and start only one or two Arcserve Backup services. Arcserve Backup lets you use the command line to stop individual services.

To stop and start the Arcserve Backup services using the command line

  1. Start the Windows command line.
  2. After the command line opens, enter one of the following commands:
    • NET START [enginename]
    • NET STOP [enginename]

    Substitute one of the following for [enginename]:

    • Arcserve Communication Foundation (Global)

      Arcserve Communication Foundation (Global)

    • Arcserve Dashboard Sync Service

      CADashboardSync

    • Arcserve Central Remoting Server

      Arcserve_RemotingServer

    • Arcserve Communication Foundation

      Arcserve Communication Foundation

    • Arcserve Management Service

      CASMgmtSvc

    • Arcserve Tape Engine

      CASTapeEngine

    • Arcserve Job Engine

      CASJobEngine

    • Arcserve Database Engine

      CASDbEngine

    • Arcserve Message Engine

      CASMessageEngine

    • Arcserve Discovery Service

      CASDiscovery

    • Arcserve Domain Server

      CasUnivDomainSvr

    • Arcserve Service Controller

      CasSvcControlSvr

    • Arcserve PortMapper

      CASportmap

      Note: If stop and restart the Arcserve Remote Procedure Call service (CASportmap) using the Command Line (or the Computer Management console), the service cannot communicate with its port assignments properly. This can prevent a user account with caroot equivalence from logging in to the Arcserve Backup domain. To remedy the inability to log in to the Arcserve Backup domain, run the cstop command and then run the cstart command. This enables the service to communicate properly and lets the user account with caroot equivalence log in to the Arcserve Backup domain.

    • Alert Notification Server

      "Alert Notification Server"

      Note: For this service, you must provide quotation marks.

    • Arcserve Universal Agent

      CASUniversalAgent

    Note: Repeat this step to start and stop each Arcserve Backup service.