Warning W5301

Synchronize File Failed.

Module

Agent for Open Files

Reason:

Before Arcserve Backup Agent for Open Files can provide a client access to an open file, the agent must find a period of time during which there is no write activity to the open file. This period is the Write Inactivity period set in the BAOF console. If the agent cannot find such a period of write inactivity before the File/Group sync timeout expires, the agent is unable to synchronize and denies the client access to the open file.

Action:

Try decreasing the Write inactivity Period or increasing the File Sync Timeout value or both until you find a setting that provides the agent with the required amount of inactivity period.

For more information on these parameters, refer link.