Error AE9613

MAPI log on failed. Make sure the specified user has enough privileges as outlined in the documentation and the Exchange service are up and running.

Module

Agent for Microsoft Exchange Server

Reason:

This message occurs when MAPI fails to log on.

Action:

To address this error message, perform the following:

• Verify that you can connect to the Exchange Server using a Microsoft Outlook client.
• Verify that the account entered meets the backup agent security requirements outlined in the Arcserve Backup Agent for Microsoft Exchange Server Guide.
• Specify a domain qualifier for the user name using this format:
• Domain\User name
• Ensure that the Exchange Server is functioning properly.