Error AE9720

The database <database name> is not dismounted. To complete the restore, the database must be dismounted.

Module

Agent for Microsoft Exchange Server

Reason:

To complete a restore operation, all databases must be dismounted.

Note: During the restore operation, the agent checks for mounted databases. If the agent detects one or more mounted databases, the restore will fail.

Action:

There are two remedies for this problem.

• Dismount all the databases manually before you start the restore.
• Enable the Automatically dismount database before restore option.