Error E29072

Hardware Shadow Copy error: Failed to communicate with Hardware Shadow Copy SQL Agent for database [DBNAME].

Module

Database Hardware Shadow Copy Agent

Reason:

Communication may have failed due to a:

• Backup Agent error.
• Database error.
• Network communication failure.

Action:

1. Check network connections.
2. Check the Backup Agent log and database error log for error messages, and if found, respond accordingly.
3. If network connections are functional and no agent or database errors are found, stop and restart the “Backup Agent RPC Server” service and “Backup Agent Remote Service” on the production server.