Error E29445

Dismount failed.

Module

Enterprise Option for VSS Hardware Snap

Reason:

• The script unmount command may not be correct.
• The volume may be in use by other applications.

Action:

To resolve this error, check the following:

1. Check the script in the file hsssql.ini in the Hardware Snap-shot SQL Agent home directory on the backup server.
2. Identify and close all other applications which may be accessing this volume or mount point, including Windows Explorer and open folders, antivirus real-time scanners, and Command Prompts.
3. Verify that all desktop sessions except the session from which the backup is being managed are logged out, and that the drive or mount point being unmounted is not being accessed remotely through file sharing.
4. Verify the umount operation by the disk array control tools.