Error AE380109

<Function Name>: Environment variable: [CA_ENV_SYB_AGENT_HOME] not defined.

Module

Agent for Sybase

Reason:

The Sybase browser failed to locate the Agent for Sybase home directory.

Action:

Run the sybsetup script and provide proper parameters.

For more information, check the following logs:

• sybagntd.log
• ARCserve.log

  Note: The ARCserve.log is not generated automatically. To create the ARCserve.log, you need to run the following script: “ca_log –view Activity.log > ARCserve.log” to dump the contents of the Activity.log into this newly-created ARCserve.log file.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.