Error AE380133

ERROR: Fail to send the Incomplete EOJ packet

Module

Agent for Sybase

Reason:

An internal error has occurred.

Action:

For more information, check the following logs:

• sybagntd.log
• ARCserve.log

  Note: The ARCserve.log is not generated automatically. To create the ARCserve.log, you need to run the following script: “ca_log –view Activity.log > ARCserve.log” to dump the contents of the Activity.log into this newly-created ARCserve.log file.

For online technical assistance and a complete list of locations, primary service hours, and telephone numbers, contact Arcserve support.