Error AE390026

Cannot log into the database with given username/password.

Module

Enterprise Option for Advantage Ingres

Reason:

The agent has experienced an authentication error with the Ingres installation.

Action:

For more information, check the Ingres installation's error log file at $II_SYSTEM/ingres/files/errlog.log. See the Arcserve Backup Enterprise Option for Advantage Ingres guide for information on security considerations for running backup and restore jobs; specifically, with regard to the user who is authorized to run this job.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.