Error AE390047

Error getting backup server's network information (aborting).

Module

Enterprise Option for Advantage Ingres

Reason:

Your network may be experiencing problems.

The version of the agent may not be compatible with the version of your server.

Action:

Check if other applications are experiencing network errors. Retry the Enterprise Option for Advantage Ingres using similar jobs. Verify the compatibility of the Enterprise Option for Advantage Ingres with the Arcserve Backup server.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.