Error AE390048

Error getting [username] user information. Has user been deleted?

Module

Enterprise Option for Advantage Ingres

Reason:

The Enterprise Option for Advantage Ingres has been unable to receive information from the system on the indicated user.

Action:

For more information, check the Enterprise Option for Advantage Ingres Data Mover log file (ingresd.log) located at the agent's logs directory for more information about this error. Verify that the indicated user has access to your system.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.