Troubleshooting Tips Related to Authentication

The most common authentication problems are caused by the user not being able to log on to Arcserve Backup.

• Unable to Log In to Arcserve Backup After Changing the Computer Name.
• After Upgrading to BrightStor ARCserve Backup r11, I Can't Log on to the Manager Using My Old User Name.
• After Changing Password to caroot, Password is Now Invalid.
• Cannot Execute Arcserve Backup Commands on my Console.
• After Renaming and Rebooting my Machine, Cannot Log on to the Arcserve Backup Manager.