Recovering Data from a Physical to Virtual Machine › Scenarios for Local and Remote Restore › Remote Backup and Remote Restore › Unable to Establish a Connection with tape engine

Unable to Establish a Connection with tape engine

The connection to the tape engine is not established when the Disaster Recovery restore begins.

Note: For Windows XP / 2003 / 2008 you can configure IP address on disaster recovery wizard.

To establish a connection with Tape Engine

1. Open command prompt from Restore Manager.
2. Execute the following command:

   ipconfig
   

   Note: You must configure a new IP address when the available IP address is 169.254.159.XXX or there is no IP address assigned. CA ARCserve Backup cannot restore original IP address of the new NIC when a new MAC address is assigned.

3. Execute the windows command netsh to add an address to the NIC.
4. Modify the following files by adding Server IP address and the Server name:

   Microsoft Windows XP/ 2003/ 2008(R2)

   C:\WINDOWS\system32\drivers\etc\hosts
   

5. Go to the following directories of the respective platforms and execute drw command to start the usual restore process:

   Microsoft Windows XP/ 2003/ 2008(R2)

   C:\WINDOWS\system32\DR
   

   This establishes the connection with the Tape Engine.