Reason:
This can occur if the Agent for Microsoft SQL Server is not installed or the CA ARCserve Universal Agent service is not running or not functioning, or if no agent entry exists in either of the following place in the registry:
SOFTWARE\ComputerAssociates\CA ARCserve Backup\SQLPAAdp\Instances
A SQL Server 7.0 instance is represented by a key named dbasql170. A SQL Server 2000 or later instance is represented by a key named dbasql@instancename.
Note: The instance name for a default instance at SQL 2000 or later is called MSSQLSERVER.
Action:
To address this error, verify that the Agent for Microsoft SQL Server is installed. Restart the CA ARCserve Universal Agent service. Check the registry for the agent entry and reinstall the Agent for Microsoft SQL Server, if necessary.
Copyright © 2011 CA. All rights reserved. | Tell Technical Publications how we can improve this information |