Add Computers to the Preferred Shares/Machines Tree

The Preferred Shares tree consists of a collection of your favorite backup shares. A share is a shared drive, directory, or entire system. You can manually add individual share points to the Preferred Shares tree; the share point is remembered and displayed regardless of the status of the network connection. This provides a quick access to commonly used shares on your machines. You can also set up preferred machines, which enables you to browse, backup, or restore all of the shared drives on a machine under a single machine.

When you set up a backup job, you must log in to and provide valid credentials on the preferred system to submit the job.

Note: Arcserve Backup does not support logging in to systems with passwords that are greater than 23 characters. If the password on the system you are attempting to log in to is greater than 23 characters, you must modify the password on the agent system such that it is 23 characters or less, and then you can log in to the agent system.

You must input the domain name as part of the user name. Otherwise, the preferred share job may fail because of invalid credentials with the following message:

W3301 Unable to find directory. (DIR=directory, EC=Logon failure: unknown user name or bad password)

To add computers to the Preferred Shares/Machines tree

1. From the Source tab on the Backup Manager window, right-click the Preferred Share/Machines object and select Add Object from the pop-up menu

   The Add Preferred Shares dialog opens.

2. Select a Network Provider.

   Enter a share name in Uniform Naming Convention (UNC) format.

   Example: \\MACHINE\SHARE

   Note: Arcserve Backup server names and Arcserve Backup domain names cannot exceed 15 bytes. A name totaling 15 bytes equates to approximately 7 to 15 characters.

   Click Add.

   The computer is added to the Preferred Shares tree.

3. To add more computers, repeat the previous step.
4. When you are finished adding computers, click Close.