Error E1009

Failed to connect to media server

Module

Arcserve Backup Server (cprocess)

Reason:

This could be because of the following reasons:

• The media daemon (camediad) may not be running
• The job type may be incompatible
• The session may be active

Action:

To address this message, perform the following steps:

1. Check if camediad is running by entering the following at the command prompt:

   bab -show
   

2. Use the following command to load camediad if necessary:

   bab -load camediad
   

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.