Error E1015

Failed to read volume header of media <Media Name>, <Error Return Code>

Module

Arcserve Backup Server (cprocess)

Reason:

This could be because of the following reasons:

• The tape format may not be correct.
• The media may be physically damaged

Action:

Check error code at the end of each message.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.