Error E1138

Failed to find media for <Job Type> job, timeout!

Module

Arcserve Backup Server (cprocess)

Reason:

This could be because of the following reasons:

• If a time out is specified for this error message, the job may have failed because Arcserve Backup could not write to the selected media.
• If a time out is not specified, this error message can indicate a number of conditions.

Action:

The following will help you to address this message:

• For repeating jobs, no action is necessary. Arcserve Backup runs the next job in the backup cycle.
• For a non-repeating Custom job, reschedule the job manually.
• If a time out is not specified, a UNIX error code is attached to the end of this error message. Check the error code for more information.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.