Warning W3563

Unable to perform VM file mode backup directly from the Virtual Machine; using VMWare proxy instead. (VM=[VM name], EC=Unable to get VM GUID from the database)

Module

Task

Reason:

There is a database problem that the Arcserve Backup backend is unable to retrieve the VM information from the database.

The VM information is not complete or is missing from the database.

Action:

Execute ca_vcbpopulatedb.exe from the VCB to reinitialize the VM information in the database.