Error E3757

Unable to get data migration job destination information from the database.

Module

Task

Reason:

This happens because of an internal error. During Data Migration when we try to find out the final media to use, we encounter an error.

Action:

Check if the database engine is still running. Make sure the server which hosts the Database is reachable and also make sure that the Database services are up and running.

Ensure the following log files are available from the Arcserve Backup installation path \LOG directory:

• JobQueue.log
• TAPE.LOG
• ARCserve.log

  Note: The ARCserve.log is not generated automatically. To create the ARCserve.log, you need to run the following script: “ca_log –view Activity.log > ARCserve.log” to dump the contents of the Activity.log into this newly-created ARCserve.log file.

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