Module
Task
Reason:
For a database protection job, if Arcserve Backup could not retrieve the configuration of the Arcserve Backup database, this error will be reported.
Action:
Check the related error log reported by the Arcserve Backup database to confirm the root reason for this message.
If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.
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