Error E4216

Unable to update tape record

Module

Database API

Reason:

SQL database was unable to update the tape record.

Action:

  1. Verify you have the correct login id and password. You can use the Arcserve Backup Server Admin to change the User ID and Password.
  2. Run a Database base consistency check (run DBCC in SQL ARCserve manager) on the SQL database.
  3. Verify you have enough connections to your Microsoft SQL server. Every Arcserve Backup job needs a connection. Go to SQL ARCserve Manager Server menu, SQL Server configuration drop-down menu and check the connection.
  4. Verify you do not run out of log space. You can check the log size at SQL ARCserve Manager.