Error E6683

MUX: While starting session = [session number], writing MUX SESSION HEADER failed. error = <Error Code>.

Module

Tape Engine

Reason:

Arcserve Backup failed to write the multiplexing session header to the tape, possibly because a media- or drive-related error occurred or the system is low on memory.

Action:

To address this error message, perform the following tasks:

• Check the Activity Log and TAPE.LOG for media- and drive-related errors. For information on troubleshooting media- and drive-related errors, see Media Errors.
• If the system is low on memory, close unnecessary programs for the duration of the backup.
• Ensure that the Activity Log and Tape log are available.
• If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.