Error E6701

SAN: Unable to ping the Primary Server. User intervention required.

Module

Tape Engine

Reason:

This server is the only active SAN server, besides the Primary Server, and it cannot communicate to the Primary Server and any other server.

Action:

To promote this server to Primary Server if the Primary Server is down, run the SANTools.exe utility in the product installation directory (by default, \Program Files\CA\ARCserve Backup\).