Module
Tape Engine
Reason:
This error occurs when the library fails to return the element addresses of the drives, slots, library robotics and import/export slots (if applicable to the library).
Action:
Ensure that the library is online and working properly. The library may need to be reset.
If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.
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