Module
Agent
Reason:
To achieve data consistency, VSS snapshot is used to back up deduplication devices. Since the machine is not VSS capable, the backup job has failed.
Action:
Make sure the agent machine is VSS capable or reformulate the job not to back up deduplication device data.
If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.
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