Insufficient user credentials supplied for scenario <name=[scenario name], id=[scenario id]>, unable to login to Arcserve Replication on master server<[hostname]>.
Module
Windows Client Agent
Reason:
When creating a Arcserve Replication scenario backup job, you are required to provide the scenario Master server user credential, which will be packaged into the job script. This error indicates that the username or password is not correct or does not have administrative privilege.
Action:
Verify that the Master server user credential is correct. If the user is a domain user, the domain name and user name must be in the format of DomainName\UserName.
Verify that the user has administrative privilege of the master node. Check the administrators group of the Master server to determine if the user is part of that group. If it is not, you must add the user to the group.
If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.
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