Error AE0604

Failed to obtain Hyper-V Writer for VM. (Hyper-V Host Machine=[hyper-v host machine name], VM=[VM machine name])

Module

Agent for Virtual Machines

Reason:

A VSS shadow copy for the virtual machine could not be created because another shadow copy was created for another VM backup.

Action:

Wait for some time after one hyper-V backup is submitted. For more details, see the HyperV.log. By default, the log is located in the following directory:

X:\Program Files\CA\ARCserve Backup Client Agent for Windows\LOG