Message 0728

Failed to query used blocks for one or more disks. Reset of Changed Block Tracking (CBT) is not attempted because the virtual machine with UUID "%s" contains snapshots.

Module

Agent for Virtual Machines

Reason:

Arcserve Backup failed to query the used blocks for one or more disks. CBT cannot reset because the virtual machine with UUID "%s" contains snapshots. Therefore, a full disk backup is performed.

Action:

To resolve this issue, delete the snapshots from the virtual machine that is being backed up so CBT can reset and complete successfully.