Error AE9713

Read Exchange hierarchy from active directory failed (err=error code), Ensure that your account has permission to access the active directory and the active directory is now available.

Module

Agent for Microsoft Exchange Server

Reason 1:

The Active Directory server is not available.

Action 1:

Ensure the Active Directory is accessible.

Reason 2:

The account used has insufficient privileges to read Exchange organization information from the Active Directory.

Action 2:

Ensure that the account satisfies the privilege requirements.