Error AE9720

The database <database name> is not dismounted. To complete the restore, the database must be dismounted.

Module

Agent for Microsoft Exchange Server

Reason:

To complete a restore operation, all databases must be dismounted.

Note: During the restore operation, the agent checks for mounted databases. If the agent detects one or more mounted databases, the restore will fail.

Action:

There are two remedies for this problem.

• Dismount all the databases manually before you start the restore.
• Enable the Automatically dismount database before restore option.

  Note: For more information about restore options for Exchange 2000 and 2003 Server databases, see Database Level Restore Options. For more information about restore options for Exchange 2007 Server databases, see Database Level Restore Options.