Error AE310019

Cannot get Archive Log information. Please check your database and/or login user.

Module

Enterprise Option for DB2 UDB

Reason:

The Enterprise Option for DB2 UDB browser could not determine the logging status of the database. The Archive Log information (logretain/userexit/logarchmeth1/logarchmeth2) is available in the DB2 database configuration file.

Action:

Verify that your Enterprise Option for DB2 UDB instance has been started. Verify that your DB2 user has the authority to get the Archive Log information from the DB2 database configuration file.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.