Error AE330013

E9803 You must be user root or informix to run ON-Bar

Module

Agent for IBM Informix

Reason:

The username is incorrect when attempting to run a backup or restore job. Only the “root” or “Informix” users can submit an Agent for IBM Informix job.

Action:

From the GUI, re-logon to the related node with “root” or “Informix” users, and then submit the job again.

From the command line, submit the job with “root” or “Informix” user.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.