Error AE350032

ERROR: Backup is failed

Module

Agent for MySQL

Reason:

The Agent for MySQL is unable to complete the backup job. This could be for the following reasons:

• Improper connection between the Arcserve Backup server and the Agent for MySQL.
• Backup process from the Arcserve Backup server failed.
• An internal error has occurred.

Action:

If you are using a remote agent, check if the communication is normal.

For more information, check the following logs:

• MQagentd.log
• TAPE.LOG
• ARCserve.log

  Note: The ARCserve.log is not generated automatically. To create the ARCserve.log, you need to run the following script: “ca_log –view Activity.log > ARCserve.log” to dump the contents of the Activity.log into this newly-created ARCserve.log file.

If the problem persists, contact Arcserve support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.