CA Technologies

CA ARCserve Central Applications r16.5 Update 2 Release Notes


1.0 Welcome

2.0 Enhancements and Modifications

3.0 Prerequisites

4.0 Installation Files

5.0 Installation Instructions

6.0 Issues Fixed

7.0 Contact CA Technologies


1.0 Welcome

Welcome to the CA ARCserve Central Applications r16.5 Update 2 Release Notes file. This Release Notes file contains important information about Update 2.


2.0 Enhancements and Modifications

Update 2 includes the following enhancements and modifications to improve the quality and performance of CA ARCserve Central Applications.

This release also includes solutions to problems that were detected in previous releases of CA ARCserve Central Applications. For more information, see Issues Fixed.

Note: To support VMware Compatibility, it is required to install VIX 1.13 on the Virtual Standby and Host-Based VM Backup proxies.


3.0 Prerequisites

Before you install this update, verify that the following applications, as appropriate, are installed:

Note: For details on the system and software requirements, see the CA ARCserve Central Applications r16.5 Compatibility Matrix website.


4.0 Installation Files

CA ARCserve Central Applications r16.5 Update 2 contains the following installation files:


5.0 Installation Instructions

There are two methods that you can use to install Update 2.

To install Update 2 using the update utility from the Home Page, follow these steps:

  1. Open and log in to the application.
  2. From the top right corner of the Home Page, click Help, and then click Check Updates.
  3. Follow the on-screen instructions to install Update 2.

To install Update 2 manually, download and install the installation media listed below.

  1. CA ARCserve Central Protection Manager

    http://downloads.arcserve.com/ArcAppUpdates/r16.5/CM/CA_ARCserve_Central_PM_R16_5_Update_2.exe

  2. CA ARCserve Central Reporting

    http://downloads.arcserve.com/ArcAppUpdates/r16.5/Reporting/CA_ARCserve_Central_Report_R16_5_Update_2.exe

  3. CA ARCserve Central Virtual Standby

    http://downloads.arcserve.com/ArcAppUpdates/r16.5/VCM/CA_ARCserve_Central_VSB_R16_5_Update_2.exe

  4. CA ARCserve Central Host-Based VM Backup

    http://downloads.arcserve.com/ArcAppUpdates/r16.5/VSphere/CA_ARCserve_Central_HBVB_R16_5_Update_2.exe


6.0 Issues Fixed

Update 2 fixes the following issues:

Test Fix

Problem

Description

RO58326

(T2D2961)

 

When a policy is created in CA ARCserve Central Protection Manager with Amazon S3 as the cloud destination set in the File Copy settings, the bucket name created in the cloud will not have a prefix after the policy is assigned to each CA ARCserve D2D machine.

This issue will cause one CA ARCserve D2D machine to copy the data to the same bucket and overwrite the other one.

RO65682

(T55Z004)

 

Provides access for vCenter Appliance support with CA ARCserve Central Host-Based VM Backup.

RO68430

(T55Z017)

 

Provides support for VMware vSphere 5.5 and VDDK 5.5. This patch also adds support for VIX 1.13.0.

RO69431

 

Specifies a problem that can arise from the "HeartBleed" security vulnerability.

T2D2987

 

The following error message appears when a virtual standby conversion job fails: "Failed in removing and adding disks for the virtual machine [VM_NAME]".

T36A814

 

The following error message appears when you attempt to run the pre-flight check or the C: volume does not exist on the guest operating system: "Unable to retrieve information about the application. This can prevent application level backups from completing successfully."

T55U009

WIN-CPM SCHEDULE REPORT NO NODES

When scheduling an email or filtering the report settings with Last 1 Day from the CA ARCserve Central Reporting dashboard, the Virtualization Protection Status report returns an empty report.

T55U018

WIN-LAST SYNC WAS OVER 48 HOURS

"Last sync was performed over 48 hours ago" is displayed as the status even when the schedule for the CA ARCserve Backup Sync was set to run every morning.

T55Z003

WIN-LAST CONVERSION TIME NOT UPDATED

CA ARCserve Central Virtual Standby Last Conversion Time is not updated even when there are more recent conversion jobs available.

T55Z009

WIN-SCHEDULED REPORT SEND TIME INCORRECT WHEN DST

CA ARCserve Central Reporting scheduled reports are sent incorrectly when DST is in effect. For example, a scheduled report is sent at 9:00 AM, then after the DST change, the report is then sent at 10:00 AM.

Note: It is required to restart the CA ARCserve Central Protection Manager service after the DST change.

T55Z001

 

The following error message appears when a virtual standby conversion job fails: "Error: Job0000027F - Failed to create the bootable snapshot. Snapshot name is S0000000290_bootable."

T55Z006

 

Provides support for VMware VIX 1.12.

T5TM163

 

After performing a virtual standby conversion, the virtual machine cannot start and receives a blue screen with an error code of 0x7B which is when a driver is needed for the SCSI disk on the source machine.


7.0 Contact CA Technologies

Contact CA Support

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