CA ARCserve Central Applications r16 Update 4 Release Notes

1.0 Welcome

2.0 Enhancements and Modifications
2.1 CA ARCserve Central Host-Based VM Backup
2.2 CA ARCserve Central Protection Manager
2.3 CA ARCserve Central Reporting
2.4 CA ARCserve Central Virtual Standby

3.0 Prerequisites

4.0 Installation Files

5.0 Installation Instructions
5.1 Deploy CA ARCserve D2D with the Latest Update Using CA ARCserve Central Protection Manager

6.0 Issues Fixed

7.0 Contact CA Technologies

1.0 Welcome

Welcome to the CA ARCserve Central Applications r16 Update 4 Release Notes file. This Release Notes file contains important information about this update.

2.0 Enhancements and Modifications

Update 4 includes enhancements and modifications to improve the quality and performance of CA ARCserve Central Applications.

2.1 CA ARCserve Central Host-Based VM Backup

CA ARCserve Central Applications r16 Update 4 includes the following enhancements and modifications to improve the quality and performance of CA ARCserve Central Host-Based VM Backup:

• CA ARCserve D2D integration--CA ARCserve Central Applications integrate with the CA ARCserve D2D r16 general availability release, r16 Update 1, r16 Update 2, r16 Update 3, and r16 Update 4.

  Note: To manage and protect nodes running CA ARCserve D2D r16 Update 4, you must install the Update 4 version of this application on the CA ARCserve Central Applications server.

• Redesigned toolbar--The Node screen includes a redesigned toolbar that helps to simplify the process of performing node-related tasks.
• Ad-hoc backups--You can now submit ad-hoc backups directly from CA ARCserve Central Host-Based VM Backup rather than having to log in directly to CA ARCserve D2D to submit the backup.

  Note: Ad-hoc backups are need-based, rather than being scheduled in advance as part of a backup plan.

• Node Status Summary--The Node screen displays status information for a node when you click the icon in the Status column. The Node Status Summary dialog provides you with information about the last backup, recovery points, and the capacity of the backup destination.
• Backup Status Monitor--The Backup Status Monitor lets you view detailed information about in-progress backup jobs. In addition, you can stop in-progress jobs from the Backup Status Monitor.
• Discovery--The Discovery process was modified to simplify the process of discovering nodes automatically.
• Copy policies--You can now copy existing policies and save them as new policies. This capability simplifies the process of creating new policies.
• Preflight Check--The Preflight Check (PFC) utility is a new feature that lets you run vital checks on nodes to detect conditions that can cause backup jobs to fail. You can view the results of the PFC for a node by clicking the icon in the PFC Status column on the Node screen.
• PFC Status--From the PFC Status column on the Node screen, you can now display the results of the last PFC. The Preflight Check Summary dialog displays information about the following:

  • Changed Block Tracking is enabled on the virtual machine.
  • VMware Tools is installed on the virtual machine.
  • Status of the disk.
  • Power state of the virtual machine.
  • The login credentials are correct.
  • Details about the applications that are installed on the virtual machine.

  When PFC detects a condition that can cause backups to fail, click a link on the dialog to view information about how to correct the condition.

• Restoring data--The restore process was modified to simplify the process of restoring data. The Restore option was removed from the Navigation bar. You now start the restore process by doing one of the following:

  • Click the node on the Node screen and then click Restore on the pop-up menu.
  • Click the check box next to the node on the Node screen and then click Restore on the toolbar.
• Navigation bar--The Navigation bar was enhanced to demonstrate the following behavior:

  • You can now resize the Navigation bar on the user interface.
  • When you click the tab to log in to a different Central Application, the other application now opens in a new window.
  • When you remove a tab from the Navigation bar, a message now displays to confirm that you want to remove the tab.
• Email Configuration--Email Configuration now contains a Test Email option. The Test Email option lets you verify that the email settings and proxy settings that you specified contain valid data.

2.2 CA ARCserve Central Protection Manager

CA ARCserve Central Applications r16 Update 4 includes the following enhancements and modifications to improve the quality and performance of CA ARCserve Central Protection Manager:

• CA ARCserve D2D integration--CA ARCserve Central Applications integrate with the CA ARCserve D2D r16 general availability release, r16 Update 1, r16 Update 2, r16 Update 3, and r16 Update 4.

  Note: To manage and protect nodes running CA ARCserve D2D r16 Update 4, you must install the Update 4 version of this application on the CA ARCserve Central Applications server.

• Redesigned toolbar--The Node screen includes a redesigned toolbar that helps to simplify the process of performing node-related tasks.
• Ad-hoc backups--You can now submit ad-hoc backups directly from CA ARCserve Central Protection Manager rather than having to log in directly to CA ARCserve D2D to submit the backup.

  Note: Ad-hoc backups are need-based, rather than being scheduled in advance as part of a backup plan.

• Node Status Summary--The Node screen displays status information for a node when you click the icon in the Status column. The Node Status Summary dialog provides you with information about the last backup, recovery points, and the capacity of the backup destination.
• Backup Status Monitor--The Backup Status Monitor lets you view detailed information about in-progress backup jobs. In addition, you can stop in-progress jobs from the Backup Status Monitor.
• Discovery--The Discovery process was modified to simplify the process of discovering nodes automatically.
• Navigation bar--The Navigation bar was enhanced to demonstrate the following behavior:

  • You can now resize the Navigation bar on the user interface.
  • When you click the tab to log in to a different Central Application, the other application now opens in a new window.
  • When you remove a tab from the Navigation bar, a message now displays to confirm that you want to remove the tab.
• SRM Configuration--SRM configuration was modified to simplify the process of defining schedules to collect SRM data.
• CA ARCserve Backup Data Synchronization--CA ARCserve Backup data synchronization was modified to simply the process of defining schedules to synchronize data with the CA ARCserve Backup database.
• Email Configuration--Email Configuration now contains a Test Email option. The Test Email option lets you verify that the email settings and proxy settings that you specified contain valid data.

2.3 CA ARCserve Central Reporting

CA ARCserve Central Applications r16 Update 4 includes the following enhancements and modifications to improve the quality and performance of CA ARCserve Central Reporting:

• CA ARCserve D2D integration--CA ARCserve Central Applications integrate with the CA ARCserve D2D r16 general availability release, r16 Update 1, r16 Update 2, r16 Update 3, and r16 Update 4.

  Note: To manage and protect nodes running CA ARCserve D2D r16 Update 4, you must install the Update 4 version of this application on the CA ARCserve Central Applications server.

• Navigation bar--The Navigation bar was enhanced to demonstrate the following behavior:

  • You can now resize the Navigation bar on the user interface.
  • When you click the tab to log in to a different Central Application, the other application now opens in a new window.
  • When you remove a tab from the Navigation bar, a message now displays to confirm that you want to remove the tab.
• New Email Schedules--The Repeat Method in the Schedule tab now displays Day of the Month when you select Every Selected Day of the Month from the drop-down.
• Email Configuration--Email Configuration now contains a Test Email option. The Test Email option lets you verify that the email settings and proxy settings that you specified contain valid data.

2.4 CA ARCserve Central Virtual Standby

CA ARCserve Central Applications r16 Update 4 includes the following enhancements and modifications to improve the quality and performance of CA ARCserve Central Virtual Standby:

• CA ARCserve D2D integration--CA ARCserve Central Applications integrate with the CA ARCserve D2D r16 general availability release, r16 Update 1, r16 Update 2, r16 Update 3, and r16 Update 4.

  Note: To manage and protect nodes running CA ARCserve D2D r16 Update 4, you must install the Update 4 version of this application on the CA ARCserve Central Applications server.

• Redesigned toolbar--The Node screen includes a redesigned toolbar that helps to simplify the process of performing node-related tasks.
• Redesigned Node screen--The Node screen contains new fields that help to simplify the process of managing and monitoring Virtual Standby jobs. When you hover or roll your mouse over a field, the Node screen now displays information about in-progress jobs (Job field), completed jobs (Status field), and conversion results (Last Conversion Result and Last Conversion Time fields). In addition, the Node screen now provides you with summary information about the latest Virtual Standby job that completed successfully or unsuccessfully.
• Pause and resume heartbeats--You can now pause and resume one or more heartbeats simultaneously from the Virtual Standby server. You can pause and resume heartbeats at the node level and the group level. It is no longer necessary to log in directly to the nodes to pause and resume heartbeats.
• Pause and resume Virtual Standby jobs--You can now pause and resume one or more Virtual Standby jobs simultaneously from the Virtual Standby server. This enhancement lets you pause and resume Virtual Standby jobs at the group level or the node level. It is no longer necessary to log in directly to the nodes to pause and resume Virtual Standby jobs.
• Virtual Standby Status Monitor--You can now view the status of in-progress Virtual Standby jobs directly from the Node screen. Optionally, the Virtual Standby Status Monitor lets you cancel in-progress Virtual Standby jobs. It is no longer necessary to log in directly to the nodes to view the status of in-progress jobs or to cancel jobs.
• Restoring data--The restore process was modified to simplify the process of restoring data. The Restore option was removed from the Navigation bar. You now start the restore process by doing one of the following:

  • Click the node on the Node screen and then click Restore on the pop-up menu.
  • Click the check box next to the node on the Node screen and then click Restore on the toolbar.
• Copy policies--You can now copy existing policies and save them as new policies. This capability simplifies the process of creating new policies.
• Navigation bar--The Navigation bar was enhanced to demonstrate the following behavior:

  • You can now resize the Navigation bar on the user interface.
  • When you click the tab to log in to a different Central Application, the other application now opens in a new window.
  • When you remove a tab from the Navigation bar, a message now displays to confirm that you want to remove the tab.
• Email Configuration--Email Configuration now contains a Test Email option. The Test Email option lets you verify that the email settings and proxy settings that you specified contain valid data.

3.0 Prerequisites

Before you install this update, verify that the following applications, as appropriate, are installed:

• CA ARCserve Central Host-Based VM Backup r16 General Availability (GA) release
• CA ARCserve Central Protection Manager r16 GA release
• CA ARCserve Central Reporting r16 GA release
• CA ARCserve Central Virtual Standby r16 GA release

4.0 Installation Files

CA ARCserve Central Applications r16 Update 4 contains the following installation files:

• CA ARCserve Central Protection Manager: CM_RI42496.exe - Version 4
• CA ARCserve Central Reporting: Report_RI42496.exe - Version 4
• CA ARCserve Central Virtual Standby: VCM_RI42496.exe - Version 4
• CA ARCserve Central Host-Based VM Backup: VSphere_RI42496.exe - Version 4
• CA ARCserve Central Applications Webserver: WebServer_RI42496.exe - Version 15

5.0 Installation Instructions

There are two methods that you can use to install Update 4.

• Install Update 4 using the update utility from the Home Page.
• Install Update 4 manually using the installation media posted on the CA Support website.

To install Update 4 using the update utility from the Home Page, follow these steps:

1. Open and log in to the application.
2. From the top right corner of the Home Page, click Help, and then click Check Updates.
3. Follow the on-screen instructions to install Update 4.
4. Repeat Steps 1, 2, and 3 for each application that you want to update.

   Note: For more information about updating CA ARCserve Central Applications, see the User Guide for the application.

To install Update 4 manually, download and install the installation media listed below.

Important! Install Update 4 using the following sequence to help ensure that the installation process completes successfully.

1. CA ARCserve Central Applications Web Server

   http://rmdmdownloads.ca.com/ArcAppUpdates/ArcApp/Common/r16/updates/WebServer_RI42496.exe
   

2. CA ARCserve Central Protection Manager

   http://rmdmdownloads.ca.com/ArcAppUpdates/ArcApp/CM/r16/updates/CM_RI42496.exe
   

3. CA ARCserve Central Reporting

   http://rmdmdownloads.ca.com/ArcAppUpdates/ArcApp/Reporting/r16/updates/Report_RI42496.exe
   

4. CA ARCserve Central Virtual Standby

   http://rmdmdownloads.ca.com/ArcAppUpdates/ArcApp/VCM/r16/updates/VCM_RI42496.exe
   

5. CA ARCserve Central Host-Based VM Backup

   http://rmdmdownloads.ca.com/ArcAppUpdates/ArcApp/VSphere/r16/updates/VSphere_RI42496.exe
   

5.1 Deploy CA ARCserve D2D with the Latest Update Using CA ARCserve Central Protection Manager

This section describes how to deploy CA ARCserve D2D with the latest update to nodes using CA ARCserve Central Protection Manager, after you update Protection Manager manually. You update the Protection Manager server manually only when you cannot use the Update utility to update the Protection Manager server. For example, the Protection Manager cannot access the Internet or the update server. The manual update process is described in the section Installation Instructions.

Be aware of the following considerations:

• The D2D deployment utility does not support upgrading update releases.

  Note: To upgrade from one update release to the next, log in to the D2D node and click Check for Updates on the Help menu.

  With the deployment utility you can perform only the following tasks:

  • Deploy D2D to nodes and upgrade the installation from a previous release. For example, D2D r15 is installed on the node and you want to upgrade to D2D r16.
  • Deploy D2D to nodes and D2D is not installed on the nodes.
• When you do not follow the steps described in this section and upgrade CA ARCserve Central Protection Manager manually, Protection Manager deploys the CA ARCserve D2D r16 general availability release to the nodes.
• If the Protection Manager server can access the CA update servers and you upgrade the Protection Manager server using the Update utility, you can deploy CA ARCserve D2D with the latest update to the nodes. For more information, see the CA ARCserve Central Protection Manager User Guide. In addition, you do not need to download the D2D update manually a second time.
• To use the following steps, CA ARCserve Central Protection Manager Update 4 or later is required.

Follow these steps:

1. Download the latest CA ARCserve D2D updates and dll files from the CA Support Online website. The update process requires the following files:

   • CA ARCserve D2D:

     RI42492.exe
     

     http://rmdmdownloads.ca.com/D2DUpdates/D2D/r16/updates/RI42492.exe
     

     Note: RI42492.exe is the file name for Update 4.

     AvailableUpdateInfoDll_x64.dll
     http://rmdmdownloads.ca.com/D2DUpdates/D2D/AvailableUpdateInfoDll_x64.dll
     

     AvailableUpdateInfoDll_x86.dll
     http://rmdmdownloads.ca.com/D2DUpdates/D2D/AvailableUpdateInfoDll_x86.dll
     

2. Copy the D2D update files (described in Step 1) to the following directories on the Protection Manager server:

   • .dll files:

     <CentralAppsHome>\D2DUpdates\D2D
     

   • .exe files:

     <CentralAppsHome>\D2DUpdates\D2D\r16\updates
     

   You can now deploy CA ARCserve D2D to nodes using the latest update.

   Note: For more information about how to deploy D2D to nodes, see the CA ARCserve Central Protection Manager User Guide.

6.0 Issues Fixed

CA ARCserve Central Applications r16 Update 4 fixes the following issues:

• (T2D2848) CA ARCserve Central Virtual Standby was updated to retrieve the correct domain credentials from virtual machines that are managed by domain credentials. This behavior helps ensure that the policy deployment process completes successfully.
• (T2D2856) CA ARCserve Central Host-Based VM Backup was updated to pass updated credentials for the guest operating system on the virtual machine to the backup proxy system. The process of creating catalogs fails when the credentials for the guest operating system on the virtual machine are incorrect.
• (T2D2858) CA ARCserve Central Protection Manager was updated to help ensure that the CA ARCserve D2D deployment policy completes successfully when there is a limited amount of free disk space on the target server.
• CA ARCserve Central Host-Based VM Backup was updated to protect virtual machines that are stored on volumes that are mounted on NFS data stores. Previous versions of this application could not protect data of this type.

7.0 Contact CA Technologies

Contact CA Support

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