Analyze Logs

The Logs screen displays all activity logs for the protected sources, destination servers, data stores, and policies. You can view logs and apply various filters such as severity, logs generated from the machine, job type, and date range. You can also export logs. Message ID provides a hyperlink to access detailed documentation. Click the hyperlink in the Message ID column to view the description and solution for that message. On the log screen, Message IDs are displayed only for Copy(IN) jobs.

Export Logs: On the Logs screen, you can export the logs to your Inbox. Click Export from the top of Log screen and the log is sent to your registered email ID. In your Inbox, find the email from Arcserve Cloud Support email with the subject Log Export, and then click Download Export to download log as .csv file.

Search Logs: To search the activity logs, select a combination of the available filters or one of the following options, and then click Search:

• Select Job Type.
• Select Severity types to view all the logs related to the selected type.
• Select Date Range.
• Select Generated From location.
• Enter message term in the Search box.