How to Connect to Remote Console

You can establish a remote console with a single virtual instance running in the Arcserve® Cloud Console. A remote console connection enables a user to access a virtual instance running in the cloud using the remote desktop protocol.

To establish a remote console connection with an activated virtual instance from the Disaster Recovery page, follow these steps:

  1. Click Actions > Remote Console for the activated system to download the remote desktop protocol (.rdp) file.
  2. Launch the downloaded remote desktop protocol (.rdp) file.
  3. Click Connect in the RemoteApp program dialog box.
  4. Enter the password from the Login Credentials pop-up window into the Windows security dialog box.
  5. Click OK to initiate the remote console connection. A web browser window should appear with the login screen of the virtual instance.
  6. Click Yes when asked do you want to connect despite certificate errors.
  7. Click at the top of the browser window.
  8. Enter the Windows credentials for the virtual instance which are the same Windows credentials for the on-premises system at the time of the restore point.

You have connected to the remote Console successfully.