Review Prerequisites
This section lists the targets, protocols, and ports that your organization’s security policies must allow to ensure Arcserve UDP's Cloud Console functions properly. Add the following targets, protocols, and ports to your organization’s security exceptions to allow Arcserve UDP to operate without interruption. It is critical that the Cloud Console Gateway can connect to these targets, protocols, and ports without being blocked.
Source |
Target |
Protocol |
Port |
End-User Workstation |
cloud.arcserve.com |
TCP |
443 |
login.arcserve.com |
TCP |
443 |
|
ccapi-prod1.arcserve.com |
TCP |
8443 |
|
ccapi1-prod1.arcserve.com |
TCP |
8443 |
|
Cloud Console Gateway |
downloads.arcserve.com |
TCP |
443 |
ccapi.arcserve.com |
TCP |
8443 |
|
b-15dc3450-a626-4d90-8bd7-df389d558f26-1.mq.us-east-2.amazonaws.com |
TCP |
61617 |