Review Prerequisites

This section lists the targets, protocols, and ports that your organization’s security policies must allow to ensure Arcserve UDP's Cloud Console functions properly. Add the following targets, protocols, and ports to your organization’s security exceptions to allow Arcserve UDP to operate without interruption. It is critical that the Cloud Console Gateway can connect to these targets, protocols, and ports without being blocked.

Source

Target

Protocol

Port

End-User Workstation

cloud.arcserve.com

TCP

443

login.arcserve.com

TCP

443

ccapi-prod1.arcserve.com

TCP

8443

ccapi1-prod1.arcserve.com

TCP

8443

Cloud Console Gateway

downloads.arcserve.com

TCP

443

ccapi.arcserve.com

TCP

8443

b-15dc3450-a626-4d90-8bd7-df389d558f26-1.mq.us-east-2.amazonaws.com

TCP

61617