View Alert Category and Types
Alerts are divided broadly into eight categories. Every category is further classified into multiple alert types. For every alert, specific action is performed based on the severity type.
Alert Category, Types, and Description
| Category | Type | Severity | Description | Action (View Log) |
| Jobs | Missed Backup | Critical | Source may be disconnected, powered off, or running as a recovered resource at the time of the scheduled backup. | No |
| Backup Failed | Critical | When backup fails to complete. | Yes | |
| Backup Warning | Warning | When source backup is completed with warnings. | Yes | |
| Backup Errors | Critical | When source backup is completed with errors. | Yes | |
| Recovery Success | Information | Source recovery is completed successfully. | Yes | |
| Recovery Failed | Critical | When recovery fails to complete. | Yes | |
| Recovery Error | Critical | When recovery of source is completed with errors. | Yes | |
| Recovery Warning | Warning | When recovery of source is completed with warnings. | Yes | |
| Copy Recovery Failed | Critical | When Copy Recovery Points fails to complete. | Yes | |
| Copy Recovery Errors | Critical | When Copy Recovery Points is completed with errors. | Yes | |
| Copy Recovery Incomplete | Warning | When Copy Recovery Points is incomplete. | Yes | |
| Assured Recovery Errors | Critical | When Assured Recovery is completed with errors. | Yes | |
| Assured Recovery Failed | Critical | When Assured Recovery fails. | Yes | |
| Assured Recovery Warnings | Warning | When Assured Recovery fails with warnings. | Yes | |
| Assured Recovery Success | Information | When Assured Recovery is completed successfully. | Yes | |
| Assured Security Failed | Critical | When Assured Security fails. | Yes | |
| Assured Security Success | Information | When Assured Recovery is completed successfully. | Yes | |
| Assured Security Incomplete | Critical | When Assured Security is incomplete. | Yes | |
| Assured Security Skipped | Critical | When Assured Security is skipped. | Yes | |
| Assured Security Canceled | Critical | When Assured Security is canceled. | Yes | |
| Mount Error | Critical | When Mount Virtual Drive fails. | Yes | |
| Start Instant VM Failed | Critical | When Instant VM fails to start. | Yes | |
| Start Instant VM Errors | Critical | When Instant VM fails with errors. | Yes | |
| Start Instant VM Warnings | Warnings | When Instant VM is completed with warnings. | Yes | |
| Virtual Standby Success | Information | When Virtual Standby is completed successfully. | Yes | |
| Virtual Standby Failed | Critical | When Virtual Standby fails. | Yes | |
| Purge Failed | Critical | When backup fails to complete. | Yes | |
| Gateway Upgrade Success | Information | When Gateway is upgraded successfully. | Yes | |
| Gateway Upgrade Failed | Critical | When Gateway upgrade fails. | Yes | |
| Cloud Sync Failed | Critical | When Cloud Sync fails. | Yes | |
| Out of Sync | Warning | When the agent did not send any update to the Cloud Console over 12 hours. Check whether the agent service is running. | Yes | |
| Immutable Snapshot Failed | Critical | When the immutable snapshot fails. | Yes | |
| Immutable Snapshot Success | Information | When the immutable snapshot is created successfully. | Yes | |
| Import Immutable Snapshot for Restore: Failure | Critical | When import snapshot as a read-only data store fails. | No | |
| Import Immutable Snapshot for Restore: Success | Information | When import snapshot as a read-only data store is completed successfully. | No | |
| Policy | Policy Deployment Success | Information | When assigning policy to source is successful. | Yes |
| Policy Deployment Warnings | Warning | When an attempt to apply policy to source is completed with warnings. | Yes | |
| Policy Deployment Failed | Critical | When an attempt to apply policy to source fails. | Yes | |
| Trial | Cloud Direct Trial Started | Information | Default alert as soon as the CD organization is enrolled. | No |
| Cloud Direct Trial | Warning | This alert displays the number of days left for the trial to expire. | No | |
| Cloud Direct Trial Expiration | Critical | When the trial expired. | No | |
| UDP Trial Started | Information | Default alert as soon as the UDP organization is enrolled. | No | |
| Storage - Cloud Direct | Approaching Storage Capacity | Warning | Cloud Direct usage at {x%} capacity. | No |
| Storage Capacity Exceeded | Warning | Cloud Direct storage capacity reached. | No | |
| Storage - UDP | UDP Stored Data Usage Quota Reached | Warning | When quota is set for sub org and usage exceeds, the UDP stored data usage for {Customer account/sub-org} exceeds their usage quota. | No |
| Configuration | Cloud Direct DR Configuration | Warning | When DR is activated and DR configuration is incomplete, a message is displayed: Your disaster recovery environment has not been fully configured. Please contact the Arcserve Support team to set up your Virtual Private Cloud. | No |
| Licensing | Cloud Direct License | Warning | This alert displays the number of days (that is, last 15 days) left for the Cloud Direct license to expire. | No |
| Suspend | Organization | Critical | Your account has been suspended and your backups have been disabled. Please contact your provider for details. | No |