How to Restore File/Folder

This section provides information about restoring file/folder.

To restore the file/folder from a restore point, follow these steps:

  1. Log into the Cloud Console using your Arcserve account.
  2. When you click Sign In, the authentication window appears based on the multifactor authentication type that you have selected while registering into Arcserve portal.
  3. To complete the multifactor authentication process for the authentication type you have selected, follow the on-screen instructions.
  4. The Arcserve Cloud Console opens.
  5. Navigate to Protect > Sources, and then do one of the following:
  6. Navigate to the Recovery Points tab and then click Recover from the Action drop-down list of a recovery point that you want to restore.
  7. Note: The Recovery Points tab displays only when the backup job is successful.
  8. On the Specify Recovery Point page, to download the data from cloud, do the following, and then click Next:
    1. Click the Browse Recovery Point link.
    2. The Browse Recovery Point dialog appears.
    3. Select the file or folder inside the .img file, and then click Restore Using Cloud Direct Agent on toolbar, or right-click the file or folder inside the .img file, and then click Restore <file/folder> using the Cloud Direct Agent.
  9. On the Select Target Machine page, to select a target machine, do one of the following, and then click Restore:
  10. Notes:
  11. You have initiated the File/Folder restore successfully.