Deploying the ConnectWise Automate Plugin

Installing the solution is done using Automate Control Center.

To deploy the ConnectWise Automate Plugin using Automate Control Center, follow these steps:

1. Launch Automate Control Center from any of your computers and login. The user must have permissions to install new solutions.
2. Open the Solution Center by clicking System --> Solutions --> Solution Center.
3. 
3. In Solution Center, click Backup and then hover on the Arcserve tile and select Queue.
4. 
4. Follow the remaining prompts to install the solution.
5. Navigate to System --> Solutions --> Plugin Manager.
6. Find the four plugins with names starting with Arcserve. Select each one and click the Enable button for each of them that shows disabled.
7. 
7. Inside Plugin Manager, select Advanced --> Reload Plugins --> Reload Control Center Plugins.
8. Inside Plugin Manager, select Advanced --> Reload Plugins --> Update Remote Agent Plugins.
9. Note: You may need to run the Update Remote Agent Plugins again following a nightly refresh cycle where the computers will detect they are in the Arcserve roles.
10. To force an immediate detection of the roles and update of the plugin, pick a computer running SPX and perform the following commands:
• Commands --> Inventory --> Update Config
• Commands --> Inventory --> Resend System Info
• Commands --> RemoteAgent --> Update Plugins

To force an immediate detection of any new software or an updated version of any installed software, pick a computer running SPX and perform the command below along with the three above:

• Commands--> Inventory--> Resend Softwares