Backup Job Failure after Changing the Console Hostname/IP Address

Symptom

I installed the console and RPS server on the same machine. The backup was working fine but after I changed the hostname/IP address of the console, the backup job fails.

Solution

This problem occurs when you have policiesassigned to sources and then you modify the hostname/IP address of this machine.

To resolve this issue, manually update agent sources and run the backup job again.

Follow these steps:

1. Navigate to sources: All sources page.
2. Select the source.
3. Right-click and select Update.
4. Click OK.

The sources are updated.