Manually Initiating a Control Service Switchover

When Arcserve Continuous Availability detects that the active Control Service is down, it automatically tries to restart the Control Service, and if this attempt fails, it initiates a switchover. However, you can also manually initiate a switchover, when the active Control Service is still up.

Note: Do not run the Control Service on both the Master and Replica hosts at the same time to prevent unexpected errors, such as 'connection broken'.

To manually initiate a switchover

  1. Open the Manager and select the desired Control Service scenario from the Scenario pane. Verify it is running.
  2. Click on the Perform Switchover button, or select from the Tools menu the Perform Switchover option.
  3. A confirmation message opens.
  4. Click Yes on the Perform Switchover confirmation message. This procedure initiates a switchover from the active Control Service to the standby Control Service.

    5. From this stage on, the switchover process is the same for both manual and automatic initiation.